Service Manager - BMS (Building Management Systems)
An exciting opportunity has arisen for an experienced and commercially driven Service Manager to establish and lead a dedicated Maintenance & Aftersales division.
This role combines strategic leadership with hands-on operational involvement, offering the chance to build a new function within an established and growing business. You will take ownership of revenue generation, customer success, and service delivery, ensuring a market-leading aftersales experience.
Dublin
- €80,000 - €100,000
- Yearly Bonus
- Enhanced Pension Scheme
- Private Healthcare
- Opportunity to Lead a New Division
Key Responsibilities
- Take full ownership of P&L and revenue targets for the maintenance and aftersales division
- Develop and execute a strategic growth plan across Ireland, UK, Spain, and new markets
- Establish, scale, and lead the SCS Support / maintenance department
- Build, manage, and mentor a high-performing customer support team
- Implement processes, KPIs, and service standards to ensure consistent, high-quality delivery
- Act as a senior point of contact for key clients, fostering long-term relationships
- Drive renewals, service contracts, and recurring revenue streams
- Collaborate closely with internal teams including engineering, projects, telemetry, and sales
- Monitor and report on performance metrics, driving continuous improvement
- Stay current with emerging technologies within BEMS and EPMS environments
Skills & Experience
- Understanding of building services, ideally within BEMS / EPMS environments
- Familiarity with systems such as Tridium, Trend, Allen Bradley, Siemens, Cylon, and Automated Logic
- Proven leadership experience with the ability to build and scale teams
- Strong commercial awareness with experience owning revenue targets or business units
- Customer-focused mindset with a passion for delivering exceptional service
- Excellent communication, presentation, and stakeholder management skills
- Experience within service operations, aftersales, or technical support environments is advantageous
- Eligibility to work in Ireland
For more information please contact:
will.hennessy@clear-er.com
